Installation, Startup, and Equipment Joining Requests
some details you need to know:
- Startups and installations MUST be requested a minimum of FIVE (5) BUSINESS DAYS PRIOR to requiring the service, EIGHT (8) BUSINESS DAYS PRIOR for areas covered by a sub-agent.
- Any rescheduled service would require a minimum of FIVE (5) BUSINESS DAYS notice of the new requested date.
- Due to a nationwide shortage of qualified service technicians caused by the Covid-19 pandemic, several areas in the country are seeing upwards of two-week service lead times from notice of site readiness. Please keep this in mind when requesting any service.